Cancellation

Refund and Cancellation Policy for goPDF.pro

At goPDF.pro, we strive to provide you with a seamless experience when it comes to HTML to PDF generation, document creation, and generation services. We understand that circumstances may arise where you may need to cancel your order or request a refund. Therefore, we have established the following refund and cancellation policy:

1. Cancellation Policy:

  • If you wish to cancel your order, please contact our customer support team as soon as possible through our website or by sending an email to support@gopdf.pro.
  • You can cancel orders within 15 days of purchase. Once the refund is processed, please allow 5-7 working days for the amount to be reflected in your account, as the exact timing depends on your bank's processing times.

2. Refund Policy:

  • We offer a 15 days money-back guarantee for our services.
  • To request a refund, please contact our customer support team through our website or by sending an email to support@gopdf.pro. Please provide your order details and the reason for your refund request (if any). 
  • Refunds will be processed within a reasonable timeframe, and the amount refunded will be equal to the original purchase price, minus any applicable fees or charges.
  • Please note that if you have already used our services extensively or if we suspect any misuse or abuse of our services, we reserve the right to deny your refund request.

We value your satisfaction and aim to address any concerns or issues promptly. If you have any questions about our refund and cancellation policy or require assistance, please do not hesitate to contact our customer support team.


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